SHIVA GRAPHICS
Privacy & Policy
Updated on : October 10, 2025
This Privacy Policy explains how Shiva Graphics ("we", "us", "our") collects, uses, and protects personal information when you visit shivagraphics.in and we help brands stand out from the crowd
and succeed with our creativity and intelligence. The piece of excitement that draws people in. We produce sparks by working hard, hammering out ideas fanatically to create something special.
We work together to create high quality work and requesting proofs.
Information We Collect
We collect information that helps us process orders, deliver products, and improve our services. This includes:
- Contact details: name, email address, phone number, and delivery address you provide when placing an order or contacting support.
- Order & payment data: products ordered, invoices, transaction IDs and information necessary to process payments (payments are processed by third-party payment processors; we do not
store full card numbers). - Artwork & files: design files, images, proofs, and metadata you upload while requesting printing services.
- Usage and technical data: IP address, browser type, pages visited, and analytics about how you interact with our website.
- Customer service data: correspondence with our support team, including emails, chat transcripts, and notes related to your orders.
Artwork Uploads & File Handling
When you upload artwork or design files for printing, we store those files to prepare proofs and produce your order. We may keep files for a limited time to facilitate reorders or quality control
unless you request deletion. Do not upload sensitive personal data (for example, government ID numbers) in artwork files unless required for the project.
Sharing & Disclosure
We share information only as needed to operate our business and comply with the law. This may include:
- Service providers: third-party partners such as payment processors, shipping carriers, print production partners, hosting providers, and analytics vendors who perform services on our behalf.
- Legal requests: when required by law, court order, or to respond to lawful requests by public authorities.
- Business transfers: in the event of a sale, merger, reorganization, or asset transfer. In such cases we will notify customers if their personal data is transferred.
We do not sell personal information to third parties for their direct marketing purposes.
Cookies & Tracking
We use cookies and similar technologies to remember your preferences, analyze site traffic, and provide a smoother shopping experience. Analytics services may collect aggregated usage data.
You can control cookies via your browser settings — disabling certain cookies may affect site functionality.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no system is completely secure. If a breach
occurs that creates a real risk of harm, we will follow applicable laws and notify affected individuals as required.
Your Rights
Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal data. To exercise any rights, contact us at the address below — we may need to
verify your identity before fulfilling requests.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us
and we will promptly remove the information.
Contact Us
If you have questions or requests about this Privacy Policy or your personal information, contact:
© 2025 Shiva Graphics. All rights reserved.
